Big Mouth Pizza

Reviews

• Bobby J.

  star star star star_border star_border 10 October 2026

  They really turned this place around, it used to be the grossest place in North York. I'm not even joking about that. But now I would actually eat there.
  
  It's just a local pizza shop, nothing mind-blowing. I wouldn't go out of my way to go there. But if you live in North York, or are visiting a friend and want to get a pizza, I would order from there.

• Steve K.

  star star_border star_border star_border star_border 8 October 2026

  BEWARE! First time customer to Big Mouth. Bought the $15 for $30 coupon w/o reading previous reviews (my bad). When I presented the voucher to the cashier he actually said, "That is not our coupon. Someone else is advertising it. It's not us." I couldn't believe it. I asked him to clarify to give him another chance to honor the voucher. He said that someone else is posting it up and it's not them. He absolutely refused to honor the voucher I just bought on their Yelp page. He didn't offer to look into it or make any effort to understand the situation. It was simply, "That's not our coupon." He was literally robbing me. Couldn't believe it.
  
  I paid for my pizza and went out into the parking lot and immediately called Yelp customer service. They confirmed that it was, in fact, their coupon and that no one else can post those vouchers to their site. Cannot believe that they were just going to pocket my $15. Yelp was amazing as they stopped the transaction so I did not lose the money.
  
  Just a heads-up that this is not someone I will do business with ever again. I give Yelp Customer Service 5 stars for superb service though.

• Troy R.

  star star star star star 6 October 2026

  Big mouth pizza is a really good place for a quick bite. Mike the delivery driver is very polite and professional doesn't ever forget anything. And the rest of the employees are very nice people.

• Shae W.

  star star star_border star_border star_border 23 September 2026

  I used to love Big Mouth pizza, but then they got new owners I believe and everything changed. They don't make the pizza the same way they used too which was thee best...and now the pizza is just ok. I miss the old Big Mouth pizza.

• Amy R.

  star star_border star_border star_border star_border 22 September 2026

  DO NOT PURCHASE THIS DEAL! They no longer honor it! Read more for a description of my horrible experience with the restaurant, which is another story...
  
  After purchasing a voucher for $15 to order $30 worth of food from Big Mouth Pizza once before, I knew that they required you use the complete amount on one order. I was willing to work with this requirement and contacted Big Mouth to see if they would also deliver when using this voucher. A male cashier confirmed that delivery was possible as long as we could communicate the voucher number over the phone. Sweet. We decided on our order and called back.
      Our original order included two dessert items listed on their menu, which we were quickly informed that they only had cheesecake. Additionally, a different staff member shared that the voucher must be printed and delivery is not an option when redeeming this offer. We had to reconvene. After deciding on our second order choices, totaling $30 of course, we spoke again to the female staff member who took our order and said that it would be ready in 45 minutes. Our order was an X-large pizza with mushrooms, an order of mango habenero wings, a turkey club salad. and a cold Italian sub. 45 minutes? Maybe, but for pizza, I was surprised..
     When we arrived, we were informed that they had run out of bread and had to make more for the sub. Also, the individual preparing the food asked if we wanted mayonnaise on the Italian (yuck). We said "no" although later found the sub dressed fully with mayonnaise, I will also mention that none of our other food items had been started at this point.
      It had already been about an hour when she began to stretch our pizza dough. As we waited patiently, we were informed that our pizza had blown a hole in the oven, and she would need to start over. Also, (this was Tuesday), we were told that she would not have bacon again until Thursday, which I requested for the turkey club salad. WHO RUNS OUT OF BACON!!!!???
     Finally, 45 minutes later (an hour and a half after we placed the order) our food is offered to us. We take our order to the cashier and THEY HAVE NO IDEA HOW TO REDEEM A YELP VOUCHER! We waited for about another 15 minutes as they checked out other customers arriving behind us, communicated that the manager was sleeping (9:00 pm) and could not be contacted, and repeated annoyingly that they had never seen a voucher like this before. I pulled up the customer service number for businesses on my phone and they were receptive to calling, but stayed on hold for the entire time that we were in the store. Finally, I was told that the manager would be in the next morning and the woman I had worked with with would speak with her directly about the situation and get back to me. I was given a 10% discount and had to pay the entire check of $28 something, on top of the $15 I had already spent on their voucher.
      We get the food home, which is literally 5 minutes away from Big Mouth, and everything is cold from having to wait for sooooooooooo long. My turkey club salad, ordered to be lunch for the next day, was covered in dill pickles. Luckily I noticed early and was able to pick them off before their juices leaked into everything else on the salad.
  
      Long story short, but I am still waiting to hear anything from the restaurant (next day),
  despite having called in to check on the status of our situation. Apparently, the manager came and went without addressing the situation, and I'm still waiting to do anything until I hear from the restaurant if they were able to process the voucher and consequently, refund the amount that I had to pay to them.
  
  UPDATE: Called and spoke to a manager who still had no idea how to process this deal.